Past and Present
I-Help Disability Services was founded in 2016, initially providing core supports to participants in the northern suburbs of Melbourne.
By 2018 I-Help was providing core supports across all regions of Melbourne and began providing supported independent living supports.
By 2020 I-Help was providing SIL in all regions of Melbourne.
2022 saw the expansion of I-help into Queensland and 2023 saw the expansion into New South Wales.
Today we have a wide service offering, providing services to participants with low and even high-level support needs, including those that require hoisting and those that have complex mental health conditions.
We currently have a team of 100 support staff and that number is rapidly growing.
The services we offer are:
Supported Independent Living (SIL)
Short-Term Accommodation (STA)
Medium-Term Accommodation (MTA)
Individualised Living Options (ILO)
Community Participation
Assistance Personal care
Development life skills
Group/Centre activities
Household tasks
Support coordination
For any supported accommodation or core service inquires, get in touch!
VIC – Core and SIL
Marcus Cook
1300 004 337 0481 317 321
info@ihds.com.au marcus@ihds.com.au
i-helpdisability.com.au
QLD – SIL
1300 004 337 0407 828 437
info@ihds.com.au cindy.s@ihds.com.au
NSW – SIL
1300 004 337 0423 348 884
info@ihds.com.au lily.h@ihds.com.au
Vision
At I-Help Disability Services our Vision is to empower and respect everyone to take ownership of their life and be the best version of themselves.
We envision a world where all people hold the power to create opportunity for themselves and others, where everyone is treated as individuals and with respect
Mission
Our mission is to provide quality, sustainable and flexible services that uphold human rights and create opportunities, empowering you to live the life you choose.
Values
Our values are at the centre of everything we do for our participants, their loved ones, and their support network.
At I-Help Disability Services we are:
Authentic in our relationships, and honest in our conduct.
Inclusiveness – We respect people, value diversity and are committed to equality.
Accountable in all our work, and responsible for our actions.
Customer focused in our service, and creative in our solutions.
Courageous in speaking up, and determined in facing challenges.
Respectful of your choices, and embracing of diversity.
Empathy – We understand what others are going through and are here to provide support.
Our Team
Our people are passionate about making a real difference in the lives of people like you. They really care. At I-Help Disability Services, we are all committed to supporting independent lifestyle choices.
Our Commitment
I-Help Disability Services is committed to supporting participants with any support services they require, assist them to define their own goals, supporting them to achieve them, encouraging them to pursue their interests, and build independence.