Five things to know about NDIS service agreement
The NDIS Service Agreement is an agreement that is written down between participants and service providers, and it is different from Service Booking. Outlined in this agreement are ways of delivering support in the participant NDIS plan. As a participant, you are allowed to change the service provider at any given time, but there are some few aspects you will need to consider before changing the provider such as;
- The service cancellation terms.
- Coming up with a new NDIS Service Agreement.
Discussed in this article are five things you need to know about the NDIS Service Agreement.
What should the NDIS Service Agreement entail?
When designing a Service Agreement, you should have your National Disability Insurance Scheme (NDIS) copy and attach it to the Service Agreement. By doing this, the service provider will be able to deliver appropriate support to you. Here are some of the things you should consider having in your NDIS Service Agreement;
- Supports that should be provided by the Service Provider.
- The total cost of the supports.
- For how long should the support be provided
- Time, place, and how the service should be provided.
- How the service agreement will be reviewed?
- How to deal with any problem or issue that might arise.
Signing the Service Agreement
When it comes to the NDIS Service Agreement, signing is not mandatory. However, signing the document is always your best protection. Usually, signing is considered the right way of consenting to the term and conditions on the Service Agreement. If you can understand the importance of signing the document, then you should consider it.
Inappropriate Service agreements
Having onerous and unfair terms and conditions on the document might be essential. These terms are classified under the following categories;
- Anti-competitive matters. This term will limit you from engaging the service provider employees in the future.
- Complaints. Service Providers should provide ample information on how to complain and who should resolve the complaints.
Financial status – The service provider will not involve itself in personal estate agreements.
Alternatives to the Service Agreement
When you are unable to sign a service agreement, and you have not legally authorized anyone to sign on your behalf, the service support coordinator might provide the service without having to sign the document. The service will be provided to you if it does not provide any conflict or threat to your well-being.
GST
Usually, the NDIS Service agreement features specific clauses that must be included in the service agreement since it is a requirement under tax law for the sake of GST. The Service Agreement should contain a design that provides a GST-free requirement. Nevertheless, using the Sample Service Agreement will not ensure service providers to meet GST legislation requirements.
