Who We Are
I-Help Disability Services is committed to protecting your privacy and personal information. Our website address is: https://i-helpdisability.com.au.
Comments
When visitors leave comments on our website, we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent string to help detect and prevent spam.
An anonymised string (hash) created from your email address may be sent to the Gravatar service to check if you are using it. For more information, please refer to the Gravatar Privacy Policy. Once your comment is approved, your profile picture (if provided) will be visible to the public alongside your comment.
Media
If you upload images to our website, please ensure they do not include embedded location data (EXIF GPS). Visitors to the site can download and extract location information from images posted online.
Cookies
We use cookies to improve your experience on our website.
- If you leave a comment, you may opt-in to saving your name, email address, and website in cookies for convenience. These cookies will last for one year.
- If you visit our login page, we set a temporary cookie to check if your browser accepts cookies. This contains no personal data and is deleted when you close your browser.
- When you log in, we use cookies to save your login information and screen display preferences. Login cookies last for two days (or two weeks if you select “Remember Me”), and screen options cookies last for one year. Logging out will remove these cookies.
- If you edit or publish an article, an additional cookie (without personal data) will be saved, indicating the post ID of the article. This expires after one day.
Embedded Content from Other Websites
Articles and pages on our site may include embedded content (such as videos, images, and articles). Embedded content from other websites behaves as though you visited the other site directly.
These websites may collect data about you, use cookies, and include third-party tracking. Your interaction with that content may be tracked if you have an account and are logged in to that website.
Who We Share Your Data With
If you request a password reset, your IP address will be included in the reset email.
How Long We Retain Your Data
- Comments and their metadata are retained indefinitely to help us recognise and approve follow-up comments automatically.
- For users who register on our website (if applicable), we store the personal information provided in their profile. Users can view, edit, or delete their information at any time (except for usernames). Website administrators can also view and edit this information.
Your Rights Over Your Data
If you have an account with us or have left comments, you may request an exported file of the personal data we hold about you, including any data you have provided. You may also request the deletion of your personal data. This does not include data we are required to keep for administrative, legal, or security purposes.
Where Your Data Is Sent
Visitor comments may be checked through an automated spam detection service.
Contact Us
If you have any questions about our Privacy Policy or how we handle your data, please contact us at:
📧 info@ihds.com.au